remote pc support from timespan allows your staff to contact the helpdesk (online or by phone) and get friendly, knowledgeable advice. the helpdesk is available 09:00 through to 17:30 or 24/7 at additional cost.

in addition to the required remote control software so that we can securely see your desktop and work with you, your support contract will include industry standard anti-virus software with daily updates.

supported software includes windows 2000/xp/vista, microsoft office and most email clients. in addition we have offered first line support for many specialist applications.

we can advise and support on backup and disaster recovery. we offer remote backup for your servers or desktops.

support for adsl/cable routers, firewall configuration, and networks is available for contracts with multiple machines.

of course if you also use one of our e-commerce packages then adding pc support means you have a single point of contact for your complete operation.

contact timespan today by mail or call us on 01552 800818 to see what we can do for your business.